Stop being your parents' IT department.

PatienceIT gives your mom and dad a dedicated tech person who actually explains things — with patience, not eye rolls. Monthly plans starting at $49.

Tuesday 2:15 PM
"My email is doing something weird again and I'm getting messages about my account being locked."
PatienceIT Response
Resolved in 12 minutes. It was a phishing email — we walked Margaret through how to spot them and added the sender to her block list.

Sound familiar?

You love your parents. But the 9 PM phone calls about printers and passwords are wearing you thin.

📱

"Can you come fix my phone?"

It's not broken — the font size changed. But now you're driving 30 minutes on a Tuesday night.

🔒

"I got locked out of everything."

They changed one password and now nothing works. You're resetting accounts for 2 hours.

💳

"Someone called about my computer."

Scam calls target seniors relentlessly. You can't be there every time to say "hang up."

😔

"I just don't understand this stuff."

They feel embarrassed asking. You feel guilty for being impatient. Nobody wins.

How It Works

Three steps to peace of mind.

1

We start with a free call

Tell us about your parent's devices, their comfort level, and what's been frustrating. We'll recommend the right plan — no pressure, no upsell.

2

We do a tech assessment

We inventory their devices, set up secure remote access, organize passwords, and identify risks — like scam vulnerabilities or missing updates.

3

They get their own tech person

Your parent calls or texts us whenever they need help. Same person every time. We handle it with patience, then let you know what we did.

Everything they call you about — and more.

📱

Phones & Tablets

Setup, troubleshooting, app installs, settings, photo backup, and making things easier to see and use.

🛡️

Scam Protection

We teach them to spot scams, block suspicious callers, and set up safeguards so they don't become a target.

🔑

Password Management

No more sticky notes. We set up a secure password manager and help them actually use it.

💻

Computer Help

Email, printing, updates, performance issues, and all the things that "just stopped working."

📺

Smart TV & Streaming

Setting up Netflix, managing subscriptions, connecting Bluetooth speakers, and finding their shows.

🏥

Telehealth & Video Calls

We make sure they can connect with doctors and family on Zoom, FaceTime, or any platform.

Plans for every level of need.

No contracts. Cancel anytime. Every plan includes our monthly scam alert newsletter.

Basic

$49 /month
Perfect for mostly-independent parents
  • 2 remote sessions per month
  • 30 minutes per session
  • Email & text support
  • Monthly scam alert newsletter
Get Started

Premium

$129 /month
Full-service tech management
  • Unlimited remote sessions
  • 2 in-home visits per month
  • Device purchasing guidance
  • Digital estate planning
  • Smart home safety setup
Get Started
JS

Built different than Geek Squad.

I spent 13 years as a teacher — working with every kind of learner in every kind of classroom. I know how to meet people where they are, explain things without talking down, and never make anyone feel dumb for asking.

Now I work in enterprise IT, managing the same tools and systems that big companies use. That means I can actually solve your parents' problems — not just restart the router and leave.

PatienceIT exists because your parents deserve better than a $200 one-time Geek Squad visit from a stranger. They deserve someone who knows their name, knows their setup, and picks up when they call.

13+

Years teaching diverse learners

100%

Background checked & insured

24hr

Response time guarantee

$0

Risk — cancel anytime

Ready to retire from IT duty?

Book a free 15-minute call. Tell us about your parent's situation and we'll recommend the right plan. No pressure.

Book Your Free Consultation